The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.
Disable System Restore (Windows Me/XP).
Update the virus definitions.
Run a full system scan, repair all the files detected as JS.Scob.Trojan!inf, and delete all files detected as JS.Scob.Trojan, JS.Scob.Trojan!inf or JS.Scob.Trojan!dr.
Reset the document footer setting of IIS web sites.
For specific details on each of these steps, read the following instructions.
1. To disable System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.
Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.
Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.
For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:
"How to disable or enable Windows Me System Restore"
"How to turn off or turn on Windows XP System Restore"
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