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Discussion Board in English Sudan Airways between the reform & mismanagment
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Sudan Airways between the reform & mismanagment

04-10-2005, 11:44 PM
Ibrahim Adlan
<aIbrahim Adlan
Registered: 08-22-2004
Total Posts: 1200





Sudan Airways between the reform & mismanagment

    our national carrier lost it’s credibility as a professional service provider despite the long
    history that it had.
    the major contributor to the problem had always been the mismanagement .
    however what led to that cornice was the lack scientific approach to it’s major issues
    such as:-
    1/ modernization of it’s fleet
    2/ the over staffing
    3/lack of a clear marketing strategy

    by taking a quick look to the fleet we can fairly conclude that short & mid range aircraft
    require high scheduling frequency to maintain a marginal safe operating profit but on the
    other hand require a good marketing plan and high level of proficiency in the area of the
    flight operations ( crews & maintenance) Sudan Air clearly lacking in this area the over staffing was an old airlines killer ( the overhead payroll v.profit) but it also an
    easy fix problem .and this fix dose not necessarily means lay off and dismissal of the
    work force nor keeping it as whole, Sudan Airways known for over staffing since the
    early 80’s and had suffer time and again from appointing a none professional to
    manage the company .

    Sudan Airways could have a very good chances to have a marketing plan that fits it’s need
    as a small carrier and at the same time maintain it’s profitability had the management
    looked into the available options through codesharing and cargo marketing and routes
    exchange .
    divorcing the government involvement is one step in the right track but creative
    thinking and strategy setting remain the only keys to retain the troubled company
                  

Arabic Forum

04-12-2005, 08:51 AM
Mohamed A. Salih

Registered: 03-23-2005
Total Posts: 83





Re: Sudan Airways between the reform & mismanagment (Re: Ibrahim Adlan)

    Quote: divorcing the government involvement is one step in the right track but creative
    thinking and strategy setting remain the only keys to retain the troubled company


    Would you think privatization will lead to creative thinking and setting better strategy?
    What do you think the privatization will have on the air fare for the sudan airways?

    Nice article!

    (Edited by Mohamed A. Salih on 04-12-2005, 03:00 PM)

                  

Arabic Forum

04-12-2005, 02:26 PM
Ibrahim Adlan
<aIbrahim Adlan
Registered: 08-22-2004
Total Posts: 1200





Re: Sudan Airways between the reform & mismanagment (Re: Mohamed A. Salih)

    salam dear Mohammed Salih

    controlled privtization will bring investors to the table and new ways and marketing ideas that will lead to a low cost oprtation and that will have the empact on the air fares
                  

Arabic Forum

04-17-2005, 02:25 PM
�سماعيل التاج
<a�سماعيل التاج
Registered: 11-26-2004
Total Posts: 2514





Re: Sudan Airways between the reform & mismanagment (Re: Ibrahim Adlan)

    Adlan

    The key question is why the delay in privatizing Sudan Airways being one of the most failed sectors in the Sudan?

    Another crucial question is that do we need to have a national carrier, especially if it is a failed and troubled company?
                  

Arabic Forum

04-17-2005, 09:12 PM
Ibrahim Adlan
<aIbrahim Adlan
Registered: 08-22-2004
Total Posts: 1200





Re: Sudan Airways between the reform & mismanagment (Re: Ibrahim Adlan)

    the delay on the privatization of Sudan airways came as direct result of the wrong
    approach to the problem and taking it out of contest and changed it from a pure business
    issue to a political issue .
    do we have to have a national carrier?
    no & yes
    no if the national carrier means a government owned company
    yes as a sovereign flag carrier that match IATA regulations to protect the right to fly as
    described in the five freedom of the air ( the right to carry passenger and land and
    maintain routes as per the IATA regulations and ICAO air transportation regulations)

    Sudan Airways has the capability and the mechanism to be one of the best carriers but
    who ?when? and how? will remain the tough questions
    selling shares to investors could be the part of the answer but not the magic wand
                  

Arabic Forum

04-19-2005, 10:11 PM
Omar
<aOmar
Registered: 02-14-2003
Total Posts: 239





Re: Sudan Airways between the reform & mismanagment (Re: Ibrahim Adlan)

    Dear friends,

    Form what we hear recently, there seems to be serious efforts to reform Sudanair lines, in the same time they were trying to attract investors, and I believe they were putting some adds on the Sudaneseonline among other media options. Serious question remain, what are the qualities of the team managing the company now, do they have a strategic plan to rescue the air liner as one friend put it, do they have enough resources to attain that, do they have a clear vision about what they want to accomplish.
    One of the great lessons that were offered by Dubai recently, is the story of the success of Emirates Air lines. This carrier was started few years back with few rented airplanes. Today it is one of the most profitable and efficiently managed carriers in the world. This gives us hope, that if the current management team is capable and dedicated, they will rescue this company from its past decades of mismanagement and corruption.

    Nice topic...
                  

Arabic Forum

04-20-2005, 08:50 AM
Ibrahim Adlan
<aIbrahim Adlan
Registered: 08-22-2004
Total Posts: 1200





Re: Sudan Airways between the reform & mismanagment (Re: Ibrahim Adlan)

    salaam Omer
    thanks for stopping by

    the latest privatization attempt was done in the dark and I don’t have any detail about it
    however I will assume it is done with investors and not adventurers .
    giving the deal administrators the benefit of the doubt ( until they make the detail public)
    they should focus in :-
    retain the customers through an aggressive marketing campaign addressing the company
    shortcoming and what the new management will do to fix .

    form 2 or more strategic alliance to retain the company reputation among the industry
                  

Arabic Forum

05-18-2005, 03:41 PM
Ibrahim Adlan
<aIbrahim Adlan
Registered: 08-22-2004
Total Posts: 1200





Re: Sudan Airways between the reform & mismanagment (Re: Ibrahim Adlan)

    In mid-1991 scheduled domestic air service was provided by Sudan Airways, a government-owned enterprise operated by the Sudan Airways Company. The company began its operations in 1947 as a government department. It has operated commercially since the late 1960s, holding in effect a monopoly on domestic service. In 1991 Sudan Airways had scheduled flights from Khartoum to twenty other domestic airports, although it did not always adhere to its schedules. It also provided international services to several European countries, including Britain, Germany, Greece, and Italy. Regional flights were made to North Africa and the Middle East as well as to Chad, Ethiopia, Kenya, Nigeria, and Uganda. The Sudan Airways fleet in 1991 consisted of thirteen aircraft, including five Boeing 707s used on international flights, two Boeing 737s and two Boeing 727s employed in domestic and regional services, and four Fokker F-27s used for domestic flights.

    Sixteen international airlines provided regular flights to Khartoum. The number of domestic and international passengers increased from about 478,000 in 1982 to about 485,000 in 1984. Air freight increased from 6 million tons per kilometer in 1982 to 7.7 million tons per kilometer in 1984. As compared with the previous year, in 1989 passenger traffic on Sudan Airways fell by 32 percent to 363,181 people, reducing the load factor to 34.9 percent. By contrast, freight volume increased by 63.7 percent to 12,317 tons. At the end of 1979, Sudan Airways had entered into a pooling agreement with Britain's Tradewind Airways to furnish charter cargo service between that country and Khartoum under a subsidiary company, Sudan Air Cargo. A new cargo terminal was built at Khartoum.

    Sudan Airways's operations have generally shown losses, and in the early 1980s the corporation was reportedly receiving an annual government subsidy of about £Sd500,000. In 1987 the government proposed to privatize Sudan Airways, precipitating a heated controversy that ultimately led to a joint venture between the government and private interests. Like the railroads and river transport operators, however, Sudan Airways suffered from a shortage of skilled personnel, overstaffing, and lacked hard currency and credit for spare parts and proper maintenance.

    In the early 1980s, the country's civilian airports, with the exception of Khartoum International Airport and the airport at Juba, sometimes closed during rainy periods because of runway conditions. After the 1986 drought, which caused major problems at regional airports, the government launched a program to improve runways, to be funded locally. Aeronautical communications and navigational aids were minimal and at some airports relatively primitive. Only Khartoum International Airport was equipped with modern operational facilities, but by the early 1990s, Khartoum and seven other airports had paved runways. In the mid-1970s, IDA and the Saudi Development Fund agreed to make funds available for construction of new airports at Port Sudan and Waw, reconstruction and improvement of the airport at Malakal, and substantial upgrading of the Juba airport; these four airports accounted for almost half of domestic traffic. Because the civil war resumed, improvements were made only at Port Sudan. Juba airport runways were rebuilt by a loan from the European Development Fund, but the control tower and navigational equipment remained incomplete.
                  

Arabic Forum

06-01-2005, 07:11 PM
Ibrahim Adlan
<aIbrahim Adlan
Registered: 08-22-2004
Total Posts: 1200





Re: Sudan Airways between the reform & mismanagment (Re: Ibrahim Adlan)

    Transcription of the interview with
    Dr. Elfatih Mohammed Ali
    -Managing Director of Sudan Airways-

    Q: I would like to start asking you for an overview of Sudan Airways, its role in the new economy, and what the key factors have been its rapid development since the mid -nineties?

    A: I think Sudan Airways is one of the oldest airlines in Africa, it has been established 50 years ago, at that time the caution industry was quite different from what it is now. The employment in the industry and the market was different too. At that time Sudan Airways was a major link between Africa, Europe, and the Middle East. In the 7o's the Sudan Airways fleet was composed of Boeing 707s & 737s. We faced a few problems in the late 80's early 90's and the industry has changed so much that we are not really competing as much as we used to be. The major milestone in 1992-1993, was when Sudan Airways was able to add Airbuses to its fleet, and consequently our service rose to a reasonable standard. At that time we had very old aircraft which were not working well and not up to the standard of the market. By aquiring the other aircraft we were able to add value to our service . As you know, no airline can work in an uncertain environment, as this business needs stability, and people want to know if it is safe to travel. Now we are working on another major issue: we are working with the government on the privatization process of the airline. We feel this will be a major activity which could help to improve the profile of the economy of the country.

    Q: Before we emphasize the privatization process, what is your diagnosis of the current situation of Sudan Airways?

    A: Sudan Airways has two major activities, domestic and international. In the domestic Sudan Airways is an important player, because as you know Sudan is a very big country, and the infrastructure of the roads is not developed, in addition to the bad weather conditions such as the raining season and floods. So aviation is needed to keep the country together. To help people in both normal and crisis conditions( that is to help them in health problems, food shortages, security…) you need airlines. There has to be a reasonable solid domestic aviation business.

    Q: Does it have a social role?

    A: There is a social obligation, but what we are trying to do now is to make it economically feasible. We are working with the government on a commercial basis, the government is not subsidizing us, and it is not giving us any support, so we have to cover our own costs. There is a sort of internal subsidiary, for the domestic business, and we are trying to make it economically feasible. So what we are doing now is increasing our traffic domestically, and increasing our frequencies and services to the different parts of the country. So we go to the upper North (Halfa), and the South (Juba), West (Geneina) and East (Port Sudan). We have stopped services from Medani, Atbara and nearby cities. We do not feel that it is justifiable, especially when the population in these places is not so big. Wherever there are good highways and roads and the distance is less than 500 km, I think there is no need for flights to these places. If the railway lines improved it would be a help, but now trains are not a threat or competitor to us.

    Q: How do you position Sudan Airlines in the international arena ?

    A: As for the international side, as time goes by there is a major change in the pattern itself of the international flights. In the beginning, Sudan Airway's most international flights were to the UK & Egypt, in the 60' s and 70's we had almost daily flights to London, but now it is different. Now our biggest market is in the Middle East, to Saudi and the Gulf countries and some traffic to Egypt. We are also reconsidering the European markets..

    Q: You are the main link between Sudan and the Middle East, how do you plan to strengthen this position?

    A: Well we are not the main link to the Middle East. In the Middle East we have other competing airlines, Saudia Arabian airlines fly here and we compete together in the same market and the same also applies to Gulf Air, Qatar Airways and Egypt Air, with whom we have bilateral agreements. From Europe we have Lufthansa. Sudan's population is rather small. Therefore the market is not big. So, most of the European airlines were not able to continue in Sudan, although Lufthansa is doing very well, and it is increasing its frequencies and capacities. The other area that we are tryng to improve is with other African regions. As you know Sudan has 9 neighboring countries. And most of these countries have ethnic boundaries, so the relationships between the tribes and ethnic groups is tight and overlaps. Many of these countries are land locked, such as Central African Republic, Zaire, Uganda, Congo, and even Ethiopia. What we are trying to do now is to strengthen our flight links to those areas, and now we have flights to Libya, Chad, and Central African Republic and maybe in the near future we can go to Zaire and also Kenya. There is traffic now and we are also using Khartoum Airport as a hub for these people to go anywhere they want.

    Q-Taking into account that Sudan is a member of COMESA and links Africa with the Middle East. Could we go as far as to say that Sudan Airways is the main vehicle linking one and the other another?

    A: We are doing this for Haj (the pilgrimage to Mecca) between Nigeria and Saudia. A century ago people used to travel either by walking or on caravans from Nigeria, West Africa through Sudan to Saudia Arabia. This journey used to take years. Now this is done by flights, which only takes hours. So it reduced from a few years to a few hours. In the last few months transit business increased to 25% and we are expecting more. I think time has come for Sudan Airways to privatize its business. Nobody comes to Sudan to invest in our companies but the potentials are there.

    Q: What do you think is needed for Sudan as a whole, to really improve that aspect?

    A: We need to improve two things, we have to improve our airport facilities, and to have a good airport. This has been under discussion with the board for two years now. There is a project now for a new airport. We also need good airlines and this means good investments. This is why we are seriously looking into privatization.

    Q: What is your input in this process of investment, I understand there have been letters of intent signed?

    A: The process started with the consultants on the board, they are looking through the details, such as financial analysis of the project. Our consultancy is shared between Anderson and a company called Barren's Financial Services. These are doing the financial analysis. We are in the final stage now and we are trying to finalize the financial and business plans and discuss the details with the potential investors. There has been some appreciation of what is happening from a large number of people. Their main point is that Sudan has a geographical advantage. We sometimes have flights from Central Africa to Paris. We also have flights from Eritrea and Europe, and Comoro Islands to Paris in addition to the Middle East. There is another problem facing Africa that is, sometimes people have to have a connection from Europe in order to go to certain places in Africa. An age ago there was a route through the Equator offered by Ethiopian Airlines-our route goes through the Tropic of Cancer- Ethiopian airlines were doing this for a while and it was successful, and it was the only airline. Now Kenyan Airlines is beginning to take this route. Still there are difficulties, and this is the major point of discussion and that is a concern to Europeans who come to African countries. In Africa there is a good airport in Nairobi, but there are no more.

    Q: In terms of investment, how do you see the UK playing a role in your airline or airport?

    A: Our spare parts are from British companies, as well as technical assistance. Historically civil aviation in Sudan was part of the British civil aviation and most of the licenses and permits were from the CAA in the UK. In the last 25 years things have changed, but we still give priority to British industry and business.

    Q: Where are Sudanese pilots trained, and where is your training center?

    A: Most of our people are trained in the UK and all our pilots were trained there. But now it is open, now we have people trained in France (training with Airbus) . In fact our training center has a co-operation project with some organizations in the UK, where our people are trained by them. Later on, we intend to make it a regional training center, for other countries, with the help of the British.

    Q: Obviously there are many opportunities for foreign investment; agriculture, animal resources, energy. How do think British investment is going to react to such potential ?

    A: I think the UK acknowledges Sudan from a more objective point of view, compared to other countries. In the agricultural sector there has always been strong relations between the Sudan and UK. Now the main business is oil, and British investors are starting to become aware of it. As from our side as I told you from the beginning, our imports from the UK were almost all composed of industrial, mechanical and engineering equipment. The UK used to be the major supplier of Sudan Airways, Sudan Railway, Sudan Seaport Corporation and Sudan Gezira Board. Most of the engineering products used to come from the UK and they still have a lot of stock here. It used to be the same with the power center in Sudan. So my feeling is to provide that it should not be very difficult to persuade investors. But they need to be competitive especially with their financing. Because now with globalization people go everywhere-people go to South East Asia, USA and other countries in Europe. You have to be competitive.

    Q: Before you mentioned that Sudan has an image problem. Misconceptions are usually related to lack of information. Can you tell us what your vision is of the Sudan today?

    A: Sudan is such a safe country. The level of safety that you find here, especially in the capital and other places, you will not find anywhere in Africa. And people do not know this. People come here to Khartoum, with the impression that there is fighting in the streets and that it is an unsafe place and that they might not find something to eat and things like that. The only way that people are convinced is when they come and see it. This is the only big problem, as some people prefer to have their transit in other neighboring countries besides Khartoum. In other places they tell you not to come there after sunset, as you cannot leave the airport of the city. So this is the 1st problem. I think this is an issue with security and safety and peace that is happening here that people do not realize at all. It is true that there is war in the Southern part of Sudan, which is limited to areas known to everyone. But most of the country is such a safe place if we compare it to Saudi Arabia and other African Countries. The second is the economic potential of this country. People sometimes either forget, or don't realize what can happen if there isn't proper investment. This country has got an amount of arable land that is almost incredible. People are now utilizing less than 5-10% of what we have. So the water resource is very rich, it's not like -say- even Egypt, which has only the Nile. We have other water resources, apart from what we have from the Nile. So the potential is there. The last thing is that, generally, the people are friendly. Even the government is not a dominating one like what you hear in other parts of the world. You go anywhere, you feel that there is a source of power in the country , but in the Sudan you have the Government to tell you the truth. But the image is that this is a highly centralized strong Government, with a heavy hand over everyone. Sometimes when you read the newspapers and the magazines and watch television, when people talk about Sudan, you think they are talking about somewhere else .

    Q: How is Sudan Airways contributing to the image campaign of sudan?

    A.The first thing is we have to open up to other countries other people to know that this is a country where you can travel easily…. Q: What are you doing to improve visa requirements? A:This is one of our problems- we talked to the people in the government about it. It is true that at some point they did not longer grant visas for Arab countries due to the problems arising from that. Some Arab governments thought that since Sudan is open, they could send in their hard core criminals and set them free here An image campaign requires all forces working together and then persistance and patience.

    Q:Can we say that privatisation is the answer for Sudan Airways?

    A: I Think that if we get a reasonable investment this airline could be a successful airline with a very good network, with Khartoum as the heart for traffic from different parts of Africa especially Western, Central and Eastern Africa going to different places, the Middle East, Europe and the western Asian Region, the Gulf area and maybe India as well as from other places west and central Africa. We feel that could be a very strong possibility, though also in the domestic domain we need more strength in traffic and we will be using better frequency as a tool to achieve our objectives.

    Q: Before concluding, what is your message of confidence to British Investors who are hesitating to come to Sudan ?

    A: My message to them is that there is big potential and oportunities for the British to invest in this country. Sudan is today a safe place to invest in, and we are willing to strengthen our links with the UK. I am confident that British Investment is going to have a major share in the privatization process and a very important role in our economy. These are my feelings. Thanks very much.
                  

Arabic Forum

10-14-2005, 09:59 PM
Ibrahim Adlan
<aIbrahim Adlan
Registered: 08-22-2004
Total Posts: 1200





Re: Sudan Airways between the reform & mismanagment (Re: Ibrahim Adlan)
                  

Arabic Forum

10-14-2005, 10:06 PM
Ibrahim Adlan
<aIbrahim Adlan
Registered: 08-22-2004
Total Posts: 1200





Re: Sudan Airways between the reform & mismanagment (Re: Ibrahim Adlan)
                  

Arabic Forum

10-14-2005, 10:17 PM
Ibrahim Adlan
<aIbrahim Adlan
Registered: 08-22-2004
Total Posts: 1200





Re: Sudan Airways between the reform & mismanagment (Re: Ibrahim Adlan)
                  

Arabic Forum

11-07-2005, 09:17 AM
Ibrahim Adlan
<aIbrahim Adlan
Registered: 08-22-2004
Total Posts: 1200





Re: Sudan Airways between the reform & mismanagment (Re: Ibrahim Adlan)

                  

Arabic Forum

12-23-2005, 05:16 AM
Omar
<aOmar
Registered: 02-14-2003
Total Posts: 239





Re: Sudan Airways between the reform & mismanagment (Re: Ibrahim Adlan)

    Dear All...
    I found this interesting and relevant artcile in Al Raay alaam newspaper today, this is part one. I believe it sheds some light on the management side of the crisis of this company.
    I believe it should be useful....


    العلل التى لازمت شركة الخطوط الجوية السودانية فىمسيرتها
    بقلم:مهندس/يوسف محمد مصطفى*
    نبدأ بما عليها حيث نتناول فى هذا المقال بعضا من المواضيع التى نحسب أنها مهمة، ربما أكثر أهمية من غيرها، فى تشخيص العلل التى لازمت شركة الخطوط الجوية السودانية فى مسيرتها. و من هذه العلل ما هو منسوب الى تعاقب الادارات، و منها ما هو منسوب الى غياب الرؤية المستقبلية والاستراتيجيات اللازمة لتحقيقها، و منها ما هو منسوب الى الحلول المسكنة، ومنها ما هو منسوب الى التناقض فى اتخاذ بعض القرارات المؤثرة، و منها ما هو منسوب الى ظاهرة الحلفا� و الخصوم و المكابرين. بالاضافة الى ذلك فهنالك التركيبة البشرية غير المتجانسة و الممزوجة باعوجاج فى الثقافة المؤسسية، وهناك التدهور التراكمى بفعل الزمن، و هناك موقف الدولة من الشركة المتسم باللاحرب و اللاسلم.وتيرة تعاقب المديرين العامين
    اذا استثنينا المرحوم عبدالباقى محمد، طيب الله ثراه، و محمد الأمير الأمين، أطال الله فى عمره، فان الشركة تعاقب على ادارتها حوالى احدى عشر مديرا عاما منذ 1977 منهم خمسة من داخل الشركة و ستة من خارجها. و فى المتوسط فان العمر الادارى للمدير العام حوالى سنتين و نصف يكون قضاها فى تغييراته الادارية من هيكلة و اختيار و تسكين الأركانحرب و القيادات الموالية له.
    و اذا اختزلنا المهام الرئيسية للادارات المتعاقبة فى أولا ايجاد حلول جذرية للمشاكل المو######## و ثانيا احداث نقلة نوعية الى وضع أفضل فان كلا المهمتين تحتاج الى تخطيط سليم، و تحتاج الى موارد بعينها، و تحتاج الى وقت كاف، و فوق هذا وذاك تحتاج الى عزيمة راسخة لتحقيق النجاح. و لكن فترة العامين أو الثلاثة فهى قطعا لا تكفى أى مدير عام ليحدث التغيير أو النقلة المنشودة، الأمر الذى حدى بكثير من الادارات المتعاقبة لأن تركن الى الممارسات التسكينية متجاوزة المسألة الجوهرية. و المسألة الجوهرية هنا المقصود بها ايجاد رؤية مستقبلية واضحة ثم بلورة استراتيجيات و خطط لتحقيق الحلم فى ظل قيادة ادارية فاعلة. و العبرة بالنتائج و ليس بالحلم وحده.غياب الرؤية المستقبلية و الاستراتيجيات اللازمة لتحقيقها
    لم يحدث أن أجمع القائمون على أمر سودانير على رؤية مستقبلية واضحة و موحدة تتكامل فيها الاستراتيجيات و الخطط و تتواصل فيها الجهود لتحقيق الحلم الذى نحسب أنه ينقل الشركة الى آفاق تزاحم فيها مثيلاتها من شركات الطيران بل و تتفوق عليها. و بدلا عن ذلك تعاقبت الادارات و كل واحدة تأتى برؤيتها التى تعتقد انها لا يأتيها الباطل من بين يديها و لا من خلفها الى أن يتضح لها فى نهاية المطاف أن تلك الرؤية، ان وجدت، لم تحقق شيئا مما كان يرجى. هذا بالطبع لا يعنى ان الادارات المتعاقبة قد فشلت بالكامل و لكن التغيير الذى أحدثته اما أن يكون ذا أثر محدود أو أنه فى غير المكان أو فى غير الزمان. و هذا ان دل على شئ انما يدل على غياب الرؤية الموحدة و تباين الأولويات و أن أفق التخطيط كان قصيرا جدا بحيث لا يكاد يكون له أثر ايجابى.الركون الى الحلول المسكنة
    هذه هى سياسة الهروب من جوهر القضية و التعامل مع مظهرها فقط. و الحقيقة هى أن المظهر قد يختفى مؤقتا بفعل الحلول المسكنة و لكنه سرعان ما يطفو الى السطح ما دام جوهر المشكل قائم. و المعضلة فى ممارسة هذه السياسة هى أن الادارات التى ركنت اليها حولتها بقدرة قادر الى حلول مستمرة ترتبت عليها تبعات كبيرة انعكست سلبا على الأدا�. و أصدق مثال هو ايجار الشركة لطائرات البوينج 727 بصورة عرضية فى نوفمبر 1997، لكن توالت الايجارات العرضية تلك حتى ديسمبر .2001 و مثال آخر هو ايجار طائرات الترايستار فى الفترة التى أعقبت ارجاع طائرات الايربص 300 الى أصحابها فى نهاية .2002 و طائرات البوينج 727 و الترايستار معلوم أنها تقادمت فى العمر و فى التكنولوجيا حيث أن تكاليف تشغيلها مرتفعة جدا بسبب استهلاك الوقود العالى من جهه و بسبب تكلفة طواقم القيادة من جهه أخرى ، اضافة الى تأخير السفريات بسبب مشاكل الصيانة المتكررة. ومحصلة هذين المثالين كانت أن تراكمت مديونيات الايجار الى حد عجزت الشركة عن تسويتها مما تسبب فى ارباك العمليات التشغيلية.
    و المزعج فى الحلول التسكينية هذه، أو كما يسميها البعض سياسة اطفا� الحرائق، هى أنها استحوذت على جل وقت الادارات مما عتم عليها فى أن تستجلى أى رؤية مستقبلية تخرج الشركة من النفق الذى هى فيه.التناقض فى اتخاذ بعض القرارات المؤثرةهذا التناقض هو نتاج السياسات و الممارسات المتباينة التى انتهجتها الادارات المتعاقبة. فمثلا يقوم مدير عام بابرام اتفاقية توكيل عام مع احدى المؤسسات فى السعودية أو الأمارات العربية، و ما أن يعقبه مدير عام آخر حتى يقوم بالغا� تلك الاتفاقية و ابرام اتفاقية بديله مع مؤسسة أخرى. مثال آخر هو استحداث التعاقد مع مراكز بيعية تجارية من قبل مدير عام بهدف زيادة المبيعات ثم يعقب ذلك المدير مدير عام آخر فيلغى تلك الاتفاقيات. مثال ثالث هو طائرات الفوكر 50 التى قررت احدى الادارات شرائها فى 1989 لتأتى ادارة لاحقة و تقرر التخلص منها بالبيع، ثم لتأتى ادارة لاحقة لتقرر شرا� طائرات الفوكر 50 مرة أخرى. و قد وقعت هذه التناقضات فى قرار استراتيجى و فى بحر خمس عشرة سنة. و مشروع التقاعد الاختيارى لتقليص ما عرف بفائض العمالة الذى نفذته الشركة فى عام 1997 ضمن استعداداتها للخصخصة أغرى كثيرا من العاملين بقبول الحافز المادى و ترك وظائفهم لتعود الشركة و تكتشف بعد وقت وجيز أن نقصا حادا فى العمالة قد وقع فى بعض المواقع مما اضطرها لتشغيل عمالة بديلة. و من ضمن تلك العمالة منسوبو الخدمة الالزامية الذين دفع بهم الى مواقع حساسة فتسببوا فى حرج كبير على الشركة بسبب الارباك الذى أحدثوه للسفرية الرئاسية التى أقلت رئيس الجمهورية و ضيفه الرئيس منلس زناوى من الخرطوم الى بورتسودان.و صنوا للتناقض هو التردد فى اتخاذ القرارات. ففى مجال مشاريع الشركة الاستثمارية اجتهدت بعض ادارات الشركة فى الترويج لجذب مستثمرين لكل من وحدة المعدات الارضية ووحدة تموين الطائرات لتحديثها و لكن نسبة للتردد فى اتخاذ القرارات بشأنها فقد فقدت الشركة تلك الفرص الاستثمارية التى لاحت فى حينها. هناك أموال قدرت بحوالى 50 مليون دولار دخلت خزينة الشركة على فترة من الزمن عبارة عن تعويض من الأمم المتحدة عن خسارة حرب الخليج ، و قيمة بيع طائرتى الفوكر 50، بالاضافة الى تعويض التأمين عن طائرتى البوينج .737 و لكن للأسف الشديد ابتلعت تلك الأموال فى باطن الشركة و كأن شيئا لم يكن، اذ كان يمكن أن يعاد استثمارها فى شرا� طائرات بديلة للحفاظ على أصول الشركة و بالتالى استقرار خدمات الشركة.
    و الحقيقة المؤسفة هى أنه لا توجد بالشركه آلية أو نظام فاعل ليضطلع بالرصد و التحليل و الدراسة لتقييم الآثار المترتبة على التناقض و التردد و التباطؤ فى اتخاذ القرارات، الاستراتيجى منها و الادارى، و فى الأفعال التى تصدر أو السياسات التى تنتهج من قبل الادارات المتعاقبة فتمر مرور الكرام و كأنها لم تحدث. و الشاهد هو أن هذه الآثار حتى و لو كانت محدوده فى شكلها الآحادى الا أن آثارها التراكمية تكون عظيمة على المدى البعيد الأمر الذى لم تتنبه له الدولة و لم تحتاط له ادارات الشركة المتعاقبة.
    ظاهرة الحلفا� و المكابرين و الخصوم
    هذه الظاهره يبدو أنها بدأت عقب أحداث يوليو 1970 حيث بدأت السياسة تدخل بشكل سافر فى شئون الشركة الداخلية. فقد تمت اعتقالات و تسريح لكثير من العاملين بفعل المكايدات الشخصية و ربما الجماعية، ثم من بعد ذلك دخل الاتحاد الاشتراكى المايوى حلبة العمل النقابى و السياسى فعمق ظاهرة الحلفا� و الخصوم فى أوساط العاملين. و للأسف الشديد امتدت الظاهرة حتى اليوم.
    فكل مدير عام جديد سرعان ما يجد له حلفا� من بين الاداريين و العاملين يسعون الى احتوائه و توجيه سياساته فيقفون معه و يدعمونه. و بالمقابل هناك مجموعات تجد نفسها على النقيض لأن أجندتهم لا تتوافق مع المدير العام و مجموعته، و عليه تعمل على تقويض نظامه بشتى الوسائل، الظاهر منها و الخفى. و ما أن يأتى مدير جديد يكون مواليا لمجموعة المعارضة السابقة حتى تسرع تلك المجموعة لاحتوائه و تتحول مجموعة المدير السابق الى المعارضة و هكذا يتكرر المشهد. و ما بين الحلفا� و الخصوم هناك فئة المكابرين الذين يمسكون العصاة من وسطها و هم لا الى هؤلا� و لا الى هؤلا�، و كل مبتغاهم هو أن لا يمسهم سو� من أى طرف من أطراف الصراع.هذا الوضع خلق جوا غير صحى للعمل و استهلك جز�ا مقدرا من وقت العاملين فى صراعات جانبية فماتت روح الخلق و الابداع فى الأفراد ووهنت روح الجماعية التى كان مؤملا عليها لاحداث النقلة المرجوه.
    نواصل فى الحلقة القادمة الجز� الثانى من هذا المقال فى شأن ''ما عليها'' حيث نتطرق ان شا� الله للتركيبة البشرية، و التدهور التراكمى، ثم موقف الدولة

    * مهندس سابق سودانير
    الراى العام
    22.12.05
                  

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