OCV Public Enquiry Details
Information Centres in the eight OCV countries are being established.
The telephone enquiry service in most countries is now operational.
Email enquiries are also operating in those countries that have set up this service.
This page is being updated regularly as further services come online.
Below are the public enquiry details currently available:
Country
Phone Enquiries
Operating Hours
Email Enquiries
Australia
1800 938 936
Mon-Fri:
9am-8pm EDST
Sat:
9am-5pm EDST
[email protected] Canada
[email protected] Egypt
0800 0800 999
Sun-Thu:
8am- 11pm,
starting Sun 7 Nov
Ethiopia
(+251) (0) 11 663 4967
(Office number, not toll free)
[email protected] Kenya
0800 720 070 (Safaricom)
0800 720 071 (Safaricom)
0800 733 338 (Zain KE)
0800 733 339 (Zain KE)
Hours: 8am to 8pm,
seven days a week
[email protected] Uganda
(+256) (0) 800 133 233
(Not toll free outside Uganda)
Mon-Sun:
8am-10pm,
starting Mon 8 Nov
[email protected] United Kingdom
(+44) (0) 800 032 9076
(Not toll free outside UK)
Mon-Sat:
8am-8pm
Sun: 10am-6pm
[email protected] United States
1 866 898 0119
24 Hour Hotline
[email protected] 
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